Welcome to PROP ARCHITECT. We value your trust and are committed to protecting your personal information.

This Privacy Policy is prepared for users, clients, vendors, consultants, contractors and website visitors who interact with us for residential construction, villa construction, architectural coordination, interior fit-out, BOQ, estimation and project-related services.

By accessing our website or sharing your information with us, you acknowledge that you have read and understood this Privacy Policy.

• Business Name: PROP ARCHITECT
• GSTIN: 29APRPB5983K1Z3
• Email: info@proparchitect.com
• Phone: +91 9108141937
• Website: www.proparchitect.com
• Address: #156, Behind ITC Factory, Opp Goldfinch Hotel, Near Royal Lotus, Chikkajala, Tharabanahalli, Bengaluru, Karnataka

We may collect personal and project-related information directly from you, through our website forms, phone calls, WhatsApp, email, social media pages, site visits, online advertisements, or during project discussions.

3.1 Personal and Contact Information

• Name, phone number, WhatsApp number, email address and communication details.
• Billing details, GST details, invoice details and payment-related references where applicable.
• Address, project location, preferred service area and site visit information.

3.2 Project and Construction Information

• Site location, plot size, built-up area, floor requirements, room requirements and design preferences.
• Architectural drawings, floor plans, structural drawings, sketches, reference images, renders, BOQs, specifications and construction-related documents shared by you.
• Budget range, construction package preference, material preference, timeline expectation and project scope.
• Site photos, videos, measurements, soil-related information, approval-related details and construction progress data where required for service delivery.

3.3 Website and Technical Information

• IP address, browser type, device type, operating system, pages visited, time spent on the website and referral source.
• Cookies, analytics data, advertising pixels and similar tracking information, where enabled.

We use your information only for lawful, business, contractual, service, communication, marketing, accounting and compliance purposes, including:

• To respond to enquiries, calls, WhatsApp messages, consultation requests and quotation requests.
• To understand your project requirements and prepare proposals, estimates, BOQs, design scopes, service offers and construction packages.
• To arrange site visits, meetings, measurements, design discussions and execution coordination.
• To provide architecture coordination, interior services, residential construction, turnkey construction, estimation and project management support.
• To communicate project updates, payment milestones, design revisions, documentation requirements and service-related information.
• To send marketing updates, offers, educational content, project updates, newsletters or promotional messages, where permitted or consented to.
• To improve our website, advertising, customer experience, service quality and internal business processes.
• To comply with applicable laws, tax requirements, GST records, accounting obligations, dispute resolution and legal claims.

When you voluntarily share your personal information with us through our website, enquiry forms, WhatsApp, phone, email, social media, advertisements, or in-person meetings, you consent to the collection and use of such information for the purposes mentioned in this Privacy Policy.

You may withdraw your consent for optional communications such as marketing messages at any time by contacting us.

Withdrawal of consent may not affect information that we are required to retain for completed services, legal, accounting, GST, contractual, or dispute-related purposes.

Our website may use cookies, analytics tools, advertising pixels and similar technologies to improve browsing experience, understand website traffic, measure marketing performance and show relevant advertisements.

You can disable or manage cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

We do not sell, rent, or trade your personal information. However, we may share information with trusted parties only where required for business, service delivery, compliance, or legal purposes.

• Architects, engineers, interior designers, consultants, contractors, vendors, suppliers and project execution teams involved in your project.
• Accounting, GST, tax, legal, audit, payment gateway, website hosting, CRM, cloud storage, analytics and IT service providers.
• Government authorities, courts, regulators, law enforcement agencies, or statutory bodies where required under applicable law.
• Professional advisors for legal claims, dispute resolution, contract enforcement, or risk management.

We share only such information as is reasonably necessary for the relevant purpose.

Drawings, plans, site photographs, measurements, BOQs, estimates, specifications and project-related documents shared with us are used only for understanding your requirements, preparing proposals, coordinating design and execution and delivering agreed services.

We will not publicly display your private residential project photos, videos, drawings, or client-identifiable information for marketing or portfolio purposes without reasonable permission, except where such content is already publicly available or legally permitted.

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, alteration, disclosure, or loss.

These measures may include controlled access, secure storage, password protection, limited internal access and use of trusted service providers.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet, email, WhatsApp, or third-party platforms.

We retain personal information only for as long as necessary for the purposes stated in this Privacy Policy, including enquiry handling, service delivery, project records, accounting, GST, legal compliance, warranty support, dispute resolution and business record keeping.

Enquiry information that does not convert into a project may be retained for reasonable business follow-up unless you request deletion, subject to legal or legitimate business requirements.

Subject to applicable law, you may contact us to exercise the following rights regarding your personal information:

• Request access to your personal information available with us.
• Request correction, completion, or updating of inaccurate or outdated information.
• Request deletion of personal information where retention is no longer required.
• Withdraw consent for optional marketing communications.
• Raise a grievance regarding how your personal information is processed.

To exercise these rights, please contact us using the details provided in the “Contact and Grievance Redressal” section below.

We may contact you by phone, WhatsApp, SMS, email, or social media for project follow-ups, service updates, offers, educational content, or marketing communications.

You can opt out of promotional communication by contacting us or replying with an unsubscribe / opt-out request where applicable.

Service-related communications such as project updates, billing, payment reminders, site coordination, design revisions and contractual communication may continue where required for ongoing services.

Our website may contain links to third-party websites, social media pages, map services, payment gateways, advertisement platforms, or external tools.

We are not responsible for the privacy practices, terms, security, or content of such third-party platforms.

We recommend that you review the privacy policies of third-party websites before sharing any personal information with them.

Our services are intended for adults, property owners, clients, businesses, consultants and project stakeholders.

We do not knowingly collect personal data of children for marketing or service purposes.

If we become aware that children’s personal data has been shared with us without proper authority, we may delete or restrict such information, unless retention is required by law or for legitimate project documentation.

For questions, corrections, deletion requests, consent withdrawal, or privacy-related grievances, you may contact us at:

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable time, subject to applicable law, verification requirements and the nature of the request.

We may process or retain information where necessary to comply with applicable laws, GST and tax obligations, accounting requirements, contractual obligations, court orders, regulatory requests, dispute resolution, fraud prevention, cyber security, enforcement of legal rights, or protection of our business interests.

PROP ARCHITECT may update this Privacy Policy from time to time to reflect changes in our services, website features, business practices, legal requirements, or regulatory guidance.

The updated version will be posted on this page with the revised “Last Updated” date. We encourage users to review this page periodically.

For any questions or concerns regarding this Privacy Policy, please contact us: